Care Tips:– Store in a dry place away from moisture.
– Avoid contact with perfumes, sprays, or water.
– Gently wipe with a soft cloth after use.
– Keep in a fabric pouch or jewelry box to prevent tangling or damage.

• We take 2-3 working days to ship out all orders. For express shipping requests, message us on Instagram @tivracreation or WhatsApp +91 8377019904 first to check availability.
• Pre Order items will be shipped in 10-14 working days.
• Free shipping on all prepaid orders over ₹500 within India.

• We put in a lot of time and love into handcrafting your Tivra Creation accessories and your satisfaction is very important to us!
• Any item that may have been damaged during shipping will be replaced immediately. For the same message us on Instagram with the full parcel opening video showing the defects.
• We accept exchanges if you ship the products back to our studio. In this case, you would bear the shipping costs to return the product and also for getting a new one in exchange.
• Our number one priority is for our customers to be absolutely 100% in LOVE with our products ! So please reach out if you're needing assistance. 
• Tivra Creation does NOT accept forced returns and these are non-refundable.